As a “purpose-built” digital transformation consultancy company, we bring a robust and holistic approach to our client’s IT initiatives and projects. We focus on developing intelligent Application and Data solutions that drive genuine and measurable business benefit.
At the center of all our activities is Customer Success, and those words drive the quality of what we deliver, how we deliver, what we offer, and whom we hire.
Every member of our staff is dedicated to achieving this outcome.
Our Core Values
Quality Of Service
Our foundation is built on our high customer and employee retention rates, achieved through a philosophy that is primarily based on putting people and customer service first. All our engineers have technical and professional experience, and we believe most importantly in being in constant communication.
Because every business is different, we take a flexible approach to delivering exactly what you need. We believe that our size supports our flexibility. We are large enough to deal with any crisis but small enough to offer a personal service.
Reliable And Efficient
Service Guarantee. eOrchids guarantees where work is performed more than once for the same problem due to the non-resolution of the issue by eOrchids, we will only bill you once in the first instance and not charge more than once for the same work.
Our client base is highly diversified, ranging from International clients with offices across the globe to local clients. At least 60% of our clients globally have come through referrals.
All eOrchids consultants undergo continual training to keep them updated with the latest technologies. Our support engineers are constantly trained and equipped with the best technologies and communication vices for interacting with clients at various levels of technical understanding.
No Lock In Period
We believe our quality service and competitive rates are sufficient enough to keep our clients with us for the long term.
You can pick and choose what areas and types of service you want our team to render, and this will sum up the information in your drafted personal contract.
Reduced Staff Overheads
We have many clients who have chosen to outsource their IT needs to us thus saving tens of thousands of staffing costs per year. Through the elimination of permanent staff, they have been able to cut down on costs for sick leaves and/or holidays.
Making sure that our client’s systems work efficiently and effectively is a very important part of our core values.
Level 28 AMP Tower
140 St Georges Terrace
Perth WA 6000
+61 08 9288 4546
187/186, 5th Floor,
Alsa Towers, PH Road,
+91 44 4231 0309